Whose Team are You On?
This month has made me think about how important it is to have a team who has your back. It's something I'm grateful for not only in my personal life, but also my professional life. When I curate your European river cruise journey, or put together an amazing (and seamless) group cruise meeting for your associations and companies, the experience you receive is a direct reflection of a team of people:
1. My Supplier Team -
When you receive your final itinerary from me, there are usually several components (including your cruise, airfare, travel protection, hotel stay, tours, etc.), and more. All of these components are sourced based on my relationships and experience with the Tour Operators and other suppliers with whom I have established a level of trust. Anywhere from a luxury cruise with Silversea, to daily conference room sessions, to the private transfer to get you to your luxury hotel in Budapest-- that can make the difference between an "okay" trip and a "stellar" one. Preferred travel providers take better care of my clients because they don't want to let me down...and I continue to support them because of it. Try getting that when you book online!
2. My Network of other Travel Advisors -
I spend lots of time and money every year in professional continuing education and peer networking. My host agency, Nexion Travel Group, is made up of like-minded Niche/Specialty travel advisors who are some of the most brilliant (and fun!) folks I know. If a client comes to me with a request to curate an itinerary exploring the Great Wall of China, an African Safari, or a Bed & Breakfast tour of New Zealand, I may not know the immediate answers....but I sure as heck know where to find them! We have each other's backs and our clients are the ones who reap the benefits!
3. My Team of Past, Present, and Future Clients -
I really learn as much from YOU as I hope you do from me! Every group has different hopes, needs, and dreams for their perfect journey and it is MY job to make sure they are all met. So, if I ask you too many random questions during the planning process, or follow up before you have time to get over your jet lag - my apologies. Just understand that what I learn from your honest feedback helps me to better serve more people in the future.
So that's who's on my team...and I'm sure you understand how we all work together to be successful. I hope it is reassuring to know how many folks have your back when you allow me to plan your next journey !! Where will you go next???
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